Privacy Policy
Last updated: January 19, 2026
1. Introduction
PolyTrader ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, and authentication credentials
- Payment Information: Billing address and payment method details (processed securely by Stripe)
- Wallet Information: Cryptocurrency wallet addresses you choose to connect
- Trading Preferences: Your configured settings, risk parameters, and trading rules
- Communications: Messages you send through our support chat
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, and actions taken on the Platform
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP address, access times, and referring URLs
- Cookies: Session cookies and preferences (see Section 7)
2.3 Information from Third Parties
- Authentication Providers: Profile information from OAuth providers
- Prediction Markets: Public trading data and market information from Polymarket
- Blockchain Data: Publicly available wallet transaction history
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our services
- To process transactions and manage your subscription
- To execute automated trading based on your configured settings
- To analyze market data and generate trading insights
- To send you important updates, alerts, and notifications
- To respond to your inquiries and provide customer support
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms
- To improve our algorithms and develop new features
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist in operating our Platform (payment processing, hosting, analytics)
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection of Rights: To protect our rights, privacy, safety, or property
- With Your Consent: When you have given explicit permission
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- Encryption of data in transit (TLS/SSL) and at rest
- Secure authentication mechanisms
- Regular security assessments and updates
- Access controls limiting data access to authorized personnel
- Secure payment processing through PCI-compliant providers
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods as required by law, to resolve disputes, enforce agreements, or for legitimate business purposes. Trading history and analytics data may be retained in anonymized form for research and improvement purposes.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain your session and authentication state
- Remember your preferences and settings
- Analyze usage patterns and improve our services
- Provide personalized content and recommendations
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Platform.
8. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing of your data
- Restriction: Request restriction of processing
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us through the support chat or email. We will respond to your request within 30 days.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.
10. Children's Privacy
Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete such information.
11. Third-Party Links
Our Platform may contain links to third-party websites and services, including Polymarket. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform and updating the "Last updated" date. Your continued use of the Platform after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Support Chat: Available on the Platform
- Email: [email protected]
14. GDPR Compliance (EU Users)
For users in the European Economic Area (EEA), we process your data under the following legal bases:
- Contract: Processing necessary to provide our services
- Legitimate Interests: For security, fraud prevention, and service improvement
- Consent: For marketing communications and optional features
- Legal Obligation: To comply with applicable laws
You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.
15. CCPA Compliance (California Users)
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising your rights